Many people who start blogging are taking their first foray in to creating a website, and their own web real estate to host visitors from all over the world. One of the reasons blogging has really taken off as a platform is because buy using an content management system (CMS) such as wordpress, it takes the technical leg work out of being an webmaster and enables anyone with access to the internet the opportunity to showcase a website.
Once you’ve become more accustomed to the world of blogging and you have decided that you want to take the next step, it is likely that you are going to want to have your won hosted blog which gives you more control over what you can display on your site, the design of your site and the fancy stuff like plugins, widgets and other integration which can really take your blog to the next level. When you take the plunge, and you have realised that you need a premium wordpress theme to stand out from the rest you want to be sure that you money will be well spent, this is where theme support comes in. When you purchase a theme such as Thesis or a Woo Theme, you are not only benefitting from a creative design with many configuration options but also excellent support services should you come across any problems with you theme, something that you certainly don’t get from a free theme.
Examples of where premium theme support comes in useful:
1. You want to tweak the design of your theme but don’t know how
The support forums are friendly and helpful places, as a newcomer you are welcomed and not shot down for lacking technical understanding. Ask your question and you’ll get a helpful response very soon.
2. You change something in your theme and it causes an issue with how you blog looks
It’s not uncommon for you to want to slightly tweak you theme to your taste. It is also not uncommon for you to have the odd issue along the way which in 99.9% of cases won’t be down to an issue with the theme, but more likely a small bit of syntax you have left out of any coding changes you have made. No problem for the support forum, you’ll be back up and running in no time.
3. Learn of design changes or optimisation
Support forums are great places to get ideas, connect and interact with other users of your themes similar for yours. You’ll get some great tips and ideas to improve your own blog, safe in the knowlegde that if you have any issues along the way, the support forums will be there to help you.
Theme Support Etiquette
To get quick theme support responses always pop a link to your blog, a screen shot of the issue if appropriate and if asked the relevant files from your site. Please and thank you go a long way. Also before raising an issue, spend 5 minutes checking that the issue hasn’t been raised and resolved before – not only does this stop people repeating themselves, but it also means that you get a response to your issue straight away as it has already been resolved!
